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News : Evergent Announces Availability of User-Friendly CRM Solutions in AWS Marketplace

#contactcenterworld

Sunnyvale, CA, USA, April 2022 - Evergent, the customer management and monetization for streaming and digital subscription businesses, announced the availability of its CCB 3.0 product, which enables end-to-end customer journey management, in AWS Marketplace — a digital catalog with thousands of software listings from independent software vendors that makes it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). The development will strengthen the existing relationship between the two companies.

AWS customers including digital media, entertainment, and telecommunications providers will now be able to use Evergent’s platform to deploy and grow their digital-based services across multiple regions. Evergent’s platform will help to streamline customer relationship management and monetization across global digital media offerings while also providing the tools to integrate different languages and currencies, capitalize on emerging opportunities, and accelerate business growth in new markets.

"Evergent has proven to be a go-to partner for launching, growing, and optimizing customer-friendly digital services," said Vijay Sajja, founder and CEO of Evergent. "Listing our solution on AWS will significantly increase our company’s visibility among a community of more than one million active customers. AWS has unparalleled credibility in the software industry, and we anticipate that this collaboration will allow us to more effectively create the best customer experiences while also optimizing business outcomes."

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INVITATION

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

Evergent makes it possible for global subscriber-based businesses to launch and manage complex customer relationship management and monetization systems across multiple regions, languages, and currencies. Evergent’s platform provides global media companies with the flexibility necessary to explore emerging markets, pilot new pricing strategies, and deploy targeted sales products to maintain customer loyalty and reduce churn.

#contactcenterworld

Posted by Veronica Silva Cusi, the news correspondent
Source: https://www.globenewswire.com


About Evergent:
Company LogoBased in Sunnyvale, CA, Evergent delivers customer relationship management tools for global digital media, entertainment, and telecommunications providers.
Company RSS Feed   Company Profile Page

Today's Tip of the Day - Speech Recognition

Read today's tip or listen to it on podcast.

Published: Sunday, April 24, 2022

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2022 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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