News : Conduit Global Announces Layoffs
Memphis, TN, USA, May 12, 2015 -- The head of the Greater Memphis Chamber of Commerce said close to 600 people who are going to be laid off might soon be offered other work.
Conduit Global opened a Memphis call center last year with promises of jobs and a whole lot of fanfare from state officials.
The jobs at Conduit Global were not the highest paying jobs in the world, but for a city and people who want to work, they did have a chance. After less than a year, the company lost a big contract, and now, unless something is done, close to 600 will be out of work.
"You're going to have this. I'm sure this is not the only reverse we will suffer. Anytime when you're trying to grow, everything is not going to pan out. But what you make sure you do then is make sure you're training these individuals for other jobs that might be available," Memphis Mayor A C Wharton said.
Mayor Wharton said there are job training programs out there waiting for these workers to use. But apparently there are companies out there who might be ready to use some of these laid off workers.
"Literally within minutes of the Conduit Global announcement, we were talking to other companies and seeing what was available out there for potential back filling of those jobs. So I don't think these positions will be vacant very long, because there is a demand out there for them," Phil Trenary of the Greater Memphis Chamber of Commerce said.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
There are no guarantees, obviously. But the call center employees did not really need special training to deal with work related things. A call center is not a high tech job.
Trenary said the decision to lay off folks is not a reflection on Memphis.
"Their business is contract driven. So that was not a thing that didn't work in Memphis. That was a contract with Conduit," Trenary said.
Once the layoffs happen, there will be about seventy employees left working for Conduit Global in Memphis.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Motivation & Charity Work
More Editorial From Conduit Global
About Conduit Global:
Conduit Global is one of the world’s largest independent and fully integrated BPO companies with expertise in multi-channel contact center and back office support.
Published: Thursday, May 14, 2015
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...