News : Ex-Kroger Call Center Workers: Longer Hours but No Overtime
Cincinnati, OH, USA, Feb 11, 2016 ---Three former call center workers are suing Kroger Co., accusing the Cincinnati-based grocery chain of not paying them for overtime.
A lawsuit filed earlier this week in Cincinnati federal court says the three were recruiters at the chain for five to seven months last year. They were tasked with calling and screening job applicants.
The suit states call center employees had to arrive a half hour before their shifts, return early from lunch breaks and work up to an hour after a day's calling.
They say they weren't paid overtime though, and are accusing Kroger of violating federal and state labor and wage laws.
The suit seeks class-action status for other workers in similar situations, back pay, attorney fees and interest.
Kroger officials declined to comment on the suit.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Be Prompt
More Editorial From Kroger
The Kroger Co. Headquartered in Cincinnati, Ohio, Kroger (NYSE:KR) is one of the nation's largest grocery retailers, with fiscal 2010 sales of $82.2 billion. The Kroger Co. spans many states with store formats that include grocery and multi-department stores, convenience stores and mall jewelry stores. We operate under nearly two dozen banners, all of which share the same belief in building strong local ties and brand loyalty with our customers. The Kroger Co., incorporated on April 3, 1902, is a retailer in the United States. The Company also manufactures and processes some of the food for sale in its supermarkets. As of January 28, 2012, the Company operated, either directly or through its subsidiaries, 2,435 supermarkets and multi-department stores, 1,090 of which had fuel centers. Approximately 45% of these supermarkets were operated in Company-owned facilities, including some Company-owned buildings on leased land. As of January 28, 2012, the Company operated 2,435 supermarket and multi-department stores under banners, including Kroger, City Market, Dillons, Jay C, Food 4
Published: Monday, February 15, 2016
|Arise Virtual Solutions|
Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho...
Teleopti is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy to use. Teleopti focuses on helping contact centers, back office...
inContact, Inc. provides on-demand customer contact center platforms to approximately 650 contact centers across the globe. With its roots in telecommunications and network infrastructure, inContact i...
Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m...