Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Exam Board Helpline Getting 350 Calls a Day
Bengaluru, India, March 8, 2015 -- The helpline set up by the Karnataka Secondary Education Examination Board (KSEEB) has been getting as many as 350 calls a day.
Officials said most of the calls are related to the upcoming SSLC examination.
Speaking to Deccan Herald, Bharathi Singh, founder Sa-Mudra Foundation that manages the helpline, said the helpline has been receiving as many as 350 to 400 calls every day.
"The number of calls has gone up after the preparatory exams began. Now that the students have taken the preparatory exams, they have a fair idea of what the board exams might be like and they called up to seek help about subject-related issues," she said.
"Most of these calls are from students who want to be sure that they put in their best in the next 15 days. Most calls are from students from North Karnataka. We have noticed that we are getting maximum calls from regions such as Kalaburagi, Hubballi - Dharwad," she added.
While on one hand, subject-related questions seem to worry students, reaching the set goals seems a cause for stress on the other.
It is important for mentors and families to assure moral support to children in such situations, experts from National Institute of Mental Health and Neuro Sciences (Nimhans) said.
"Usually, keeping a close watch on children, who come from families that have a history of suicidal attempts, and those, who appear emotional about examination results, is essential," Dr B?N?Gangadhar, Professor, Department of Psychiatry, Nimhans, said.
To motivate the child further, the family members must let the child know that they are satisfied with the efforts put in and also assure the child that the preparation is up to the mark, he added.
Parents or caretakers should spend more time with children when exams are round the corner, Dr Gangadhar said.
"Even simple things, like ‘Should I stay awake while you are studying?,’ could comfort a child to a great extent,"he added.
Even if the student does not score desired marks in examination, the parents should not react in the same emotions as them, the doctors said. It is ideal that parents accompany the children to schools when they are going to see the results.
Whatever may be the score, assuring the child that the marks card is inanimate and the child is more important than that is important, Dr Gangadhar said.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Where Is The Problem?
More Editorial From Karnataka Secondary Education Examination Board
Published: Tuesday, March 10, 2015