News : Exam Helpline Starts Ringing Before Launch Date
Chandigarh, India, Feb 7, 2019 -- UT administration’s helpline service is being utilised even before its official launch date. Out of 16 experts, only three have not received any calls, while the remaining 13 are getting four to five calls on a daily basis. The helpline service is officially to start on February 10. Experts have however started attending calls already trying to save children from disappointment and anxiety.
The helpline numbers were introduced by UT education department as pre-examination counselling service. Contact numbers of a counsellor and lecturers of different subjects have been included in the helpline service. These experts shared that students have mainly been calling to know how to improve their scores, solve subject-related queries and to get tips on how to get rid of stress.
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Some teachers said they had been receiving calls from students since the very day the helpline service was introduced. "I received 15 to 20 calls on first two days after UT released the numbers. Now, three to four students have been calling on a daily basis," said Dheerja, a social studies teacher at Government Model Senior Secondary School in Sector 21.
Whatsapp coming handy
Teachers are even going to the extent of helping students on WhatsApp in case they are not able to understand a topic on call, thereby setting an example of utilising phones in a positive way. "Students send me their queries, especially in Maths, over WhatsApp. I help them by solving it then and there," said Davinder sing, a mathematics lecturer from GMSSS, Sector 19.
"The students are not calling teachers only to seek help as and when they want clarity, but also are also calling to let them know whether they benefited from the help, and even to know what should they schedule next for studying," shared Yogita Khanna, English TGT, GMSSS, Sector 16. The teachers are also guiding the students by setting targets for them to follow.
Posted by Veronica Silva Cusi, news correspondent
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Published: Friday, February 8, 2019
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