#contactcenterworld, @exotel
New Delhi, India, Mar 1, 2023 - Homegrown cloud communications (CPaaS) startup Exotel launched the Ameyo XTRM, a cloud-based omnichannel contact center solution.
"Ameyo XTRM is a pure cloud-based enterprise product running on top of Exotel's scalable Communications Platform as a Service (CPaaS) that supports up to 35 million calls per day and billions of calls in a year," Exotel said in a statement.
"We’re delighted to launch Ameyo XTRM to support the digital transformation of companies across sectors, implementing a reliable, flexible, and scalable solution to modernize their customer support capabilities," said Shivakumar Ganesan, Co-Founder & CEO, Exotel. "The launch is just a precursor to expanding our capabilities, adopting and incorporating emerging technologies and capabilities in our product suite."
Posted by Veronica Silva Cusi, news correspondent
Source: https://telecom.economictimes.indiatimes.com
About Exotel:Exotel is a cloud telephony service provider for small and medium enterprises in India. It provides virtual phone numbers and telephony applications to businesses.
Published: Friday, March 3, 2023
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