Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

EXECUTIVE MEMBER
Ikhwal Sidiq
Assistant Manager Trade and Remittance Services
408
MEMBER
R. Aju Eko Suprati
Ketua Subkelompok Program dan Anggaran
0
MEMBER
Firas Kurdi
Customer Service Director
0
MEMBER
Vijay s
Director
55

News : Factoreal Announces New Generative AI Features for Email Marketing Campaigns

#contactcenterworld

Factoreal, a customer engagement platform helping marketers create experiences at every touchpoint, announced the release of four new artificial intelligence (AI) powered email marketing features to its platform. These AI tools give marketers the ability to create uniquely personalized and compelling email campaigns with just a few clicks.

Generative AI has dominated 2023, permanently shifting workforce experiences in several industries, and soon, in every job. One industry report states the global artificial intelligence software market is expected to reach a staggering $126 billion by 2025. According to Forrester, enterprises and companies are cautiously implementing AI as a new standard to match the hype of consumers and to give an automation boost to tedious human processes. Alongside various industries, marketers are using this growth and advancement in AI usage to propose new initiatives and persuade consumers with more targeted precision and personalization.

Factoreal leverages AI to assist marketers in creating volumes of emails efficiently for hyper-personalized email marketing campaigns.

"As the pioneer in sports customer engagement, at Factoreal we remain forward thinking in our service offerings, and are delighted to share these four new generative AI features for email campaigns. With the new generative AI tools, we empower email marketing campaigns to inspire, engage, and captivate audiences like never before. With our new features, we encourage sports brands to unleash their creativity and transform the way they communicate with their customers, taking email campaigns to the next level," said Ravichandra Kenchappa, Co-Founder and Chief Product Officer at Factoreal.

Factoreal has also recently announced its new Omnichannel Chatbots capability that ensures all businesses maintain an open channel to their customer base by providing accessibility through unlimited chats, unlimited users, and chatbot functionality. 

#contactcenterworld

 

For more information about the Factoreal Generative AI-powered email marketing campaign tools, visit here.

 

About Factoreal

Factoreal is a leading customer engagement platform helping marketers create robust experiences at every touchpoint. We deliver a world-class customer engagement solution to every business through our industry-leading automation solutions. Designed for simplicity, accessibility, and authenticity and complete with a full-stack marketing solution, ready-to-use templates, and best-in-class integrations, Factoreal helps marketers save valuable time and provides a personalized experience that attracts and converts the right customers at scale. Factoreal works with brands like United Soccer League (Soccer), Jacksonville Jaguars (NFL), Bay Area Panthers (Indoor Football), Indy Eleven (Soccer), Las Vegas Aviators (Baseball), Gwinnett Stripers (Baseball), and many more in the sports category.

 

Founded in 2019 after being incubated in the research arm of its parent group and global technology leader, The Mahindra Group, today Factoreal is led by CEO and Co-Founder Aditya Dhruva and has offices in both the U.S. and India. Factoreal is backed by private investors. For more information, visit www.factoreal.com.





About Factoreal:
Factoreal is a startup looking to disrupt the Omni-Channel Customer Engagement industry. With funding from the Mahindra group, the startup aims to make customer journey automation simple and affordable for all businesses.
Company RSS Feed   Company Profile Page

About Jmac PR:
Company LogoFounded and led by agency principal John McCartney, APR, Jmac PR works with tomorrow’s brands. We provide effective PR and marketing communications to achieve business building objectives today. Following John’s lead we are passionate about getting the job done, providing outstanding client service, delivering new creative ideas, and securing earned media opportunities and coverage that moves the needle for our client partners in the form of increased awareness and thought leadership.
Company RSS Feed   Company Profile Page

Today's Tip of the Day - Utilize Time & Money Saving Tools

Read today's tip or listen to it on podcast.

Published: Monday, May 15, 2023

Printer Friendly Version Printer friendly version

2024 Buyers Guide Automated Call Distributors

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.
 

About us - in 60 seconds!

Join Our Team

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program
Submit Event

Upcoming Events

The 19th AMERICAS Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 31743 
Showing 1 - 1 of 3 items

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =