News : Fairmont Call Center Takes Steps to Help Fight Worldwide Poverty
Fairmont, WV, Jan 27, 2015 -- A Fairmont call center has joined a worldwide initiative to fight extreme poverty, one step at a time. Soles4Souls is a global nonprofit that aims to help the world's most impoverished by providing them with some of the most basic necessities of life: shoes.
"We have an initiative called 'Citizens of the World.' Every month, we bring nonprofit charities into community. What we're doing is decorating shoes, taking in new shoes, old shoes...anything," said Jaime Martin from Teleperfomance U.S.A.
At first glance, Teleperformance in Fairmont may look like an average call center. But employees are helping the company take steps in the right direction by giving back to its cause.
"In 2011, when Joplin, Missouri was hit with a tornado, we donated over 4,000 pairs of shoes from Teleperformance alone. So they were grateful to have anything to wear. Flip flops even helped," said Martin.
And that's not all.
"They can have one shoe, no soles, no laces, holes in them...your kids could have played in them. We pass them along to Soles4Souls, and they do all the refurbishing," said Martin.
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While the Fairmont site has collected more than 200 pairs - and decorated many of them - the initiative relies on the community's support. Deborah Hartzell manages the Hospice Care resale store down the street from the call center. She brought in a donation Wednesday.
"I feel wonderful. I think it's a great event, and everyone should participate because we can help people in our own community, as well as in the United States and the rest of the world. We're all about caring and giving and helping others," said Hartzell.
"We're asking the community to help bring them into the call center. We'll even pick them up from local businesses," said Martin.
Posted by Veronica Silva Cusi, news correspondent
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About Teleperformance United States:
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are a provider of security and our management has over 38 years of experience working with successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Murray, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe. Teleperformance, the world's largest Contact Center firm has 190,000 plus employees operating within 311 Centers in 65 countries globally supporting 75 different languages and dialects and connecting with 38% of the world's total population.
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