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News : Fake Call Centre Duping Foreign Nationals Busted in Delhi, 54 Arrested: Police

#contactcenterworld

New Delhi, India, Dec 17, 2020 -- Delhi Police busted a massive syndicate whose employees posed as personnel from various law enforcement agencies to cheat and extort money from unsuspecting foreign nationals, police said on Wednesday.

The cybercrime unit of Delhi Police (Cypad) on Tuesday arrested a total of 54 persons who were involved with an illegal call centre beong run from Moti Nagar area in the national capital.

The police also seized 90 desktops, more than 50 phones and a server from the premises.

The accused allegedly used to threaten people living in the US and other countries with legal action and make them transfer money via Bitcoins and gift cards.


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Posing as law enforcement personnel, the accused used to con victims telling them that their social security number has been found to be linked to criminal activity due to which their associated bank accounts would be frozen or confiscated.

"The illegal call centre has been operating from various places for around two to two-and-a-half-years. They used to send pre-recorded IVR messages through voice mails to foreign nationals. When the foreign nationals responded to the messages, the calls landed in India. The mastermind of the syndicate who has criminal cases registered against him operates from Dubai. The team leaders and operators arrested here are in cognisance about the offence," Anyesh Roy, senior police official Cyber Cell, Delhi said while briefing the press.

As per reports, police said, the accused have duped over 4,000 foreigners (primarily from the US) to the tune of ? 90-100 crore.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.ndtv.com


About Delhi Police:
Company LogoThe Delhi Police, is the main law and order agency for the National Capital Territory of Delhi (NCT). It does not have jurisdiction over the adjoining areas of the National Capital Region.
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