News : Fake Call Centre Staff Got Bonus for Meeting Targets
Mumbai, India, October, 2016 -- Investigations into the telecalling racket busted by the Thane police on Wednesday have revealed a highly organised set-up, in which young men and women were interviewed, trained, paid monthly salaries and were even given bonuses for meeting weekly targets set by the masterminds.
In one of their biggest operations, the Thane police, in simultaneous raids on three ‘call centres’, picked up 772 people in connection with a racket where telecallers were contacting U.S. citizens posing as officers of the U.S. Internal Revenue Service and conning them into paying ‘fines’ for ‘tax default’. The accused are believed to have cheated thousands of Americans into paying hundreds of crores of rupees in the last one year that they have been active.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Know Yourself Before You Look At Your Competitors
More Editorial From Thane Police
Published: Wednesday, October 12, 2016
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...