News : Fake Calls on Helpline
Suva, Fiji, Oct 12, 2015 -- The Ministry of Women, Children and Poverty Alleviation has received more than 4000 fake calls on their Child Helpline platform.
Of the 4645 calls they received from January to August, the ministry revealed that only 401 calls were genuine.
However, this has not stopped the ministry from urging women to dial 1325 to report cases of domestic violence while the ministry worked on getting a dedicated helpline for women.
"That is something which will eventuate next year as the ministry continues to work with its stakeholders to strengthen strategies for the elimination of violence against women and children," Mrs Akbar said.
"The National Child Helpline has received a total of 4645 calls from January to August, of which 401 were genuine calls.
"Some were prank calls, silent calls, missed calls, while others were testing calls only."
She said most callers requested assistance on issues of positive parenting, adoption policies, missing child, mental health care and child care advice.
"People also use the helpline to report cases of physical and emotional abuse, seek advice on issues like teenage pregnancies, peer relationship, depression, peer pressure and family conflicts. Some callers also inquired about the ministry's programs, particularly for women and welfare programs."
Genuine cases have been referred to the relevant agencies — the Department of Social Welfare, Police and the Ministry of Health — for counselling, medical and legal advice.
The helpline provides a platform for children and women to call and speak to counsellors. The caller's identity and personal information about them are always protected.
Posted by Veronica Silva Cusi, news correspondent
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