Hampton, VA, USA, March 5, 2018 -- Faneuil Inc. ("Faneuil"), a national provider of multichannel customer care and other business processing solutions, has announced the appointment of Robert Nash to the position of Chief Operating Officer. Nash most recently served as Faneuil’s Vice President of Business Development.
"Robert’s leadership will be integral in driving operational excellence initiatives across our enterprise," noted Anna Van Buren, Faneuil’s President and Chief Executive Officer. "The appointment of an experienced, innovative Chief Operations Officer positions us to build on our tradition of establishing trusting, long-term partnerships with our clients and being immediately responsive to their evolving business needs."
"As a former business owner with additional expertise in account management and business processing, Robert has the proven track record, business acumen and dynamic approach to excel in his new role," added Van Buren. "Moreover, his background and familiarity in transportation and healthcare client management impeccably complements our existing verticals."
As COO, Nash will oversee all ongoing business operations for Faneuil and guide the execution of operational strategies for client programs based in locations nationwide. He will also lead, mentor and align Faneuil’s operational management team to achieve and surpass Faneuil’s business objectives while spearheading process improvement initiatives to benefit all client programs.
Posted by Veronica Silva Cusi, news correspondent
About Faneuil, Inc:
Faneuil Inc is recognized as one of North America's providers of customer contact solutions for a variety of clients. Headquartered in Hampton, Va., Faneuil delivers broad support to several diverse industries, including transportation and tolling, health and human services, utilities, state and municipal governments, and commercial/retail services, including a dozen Fortune 500 Companies. With unparalleled industry expertise, Faneuil fully supports end-to-end solutions that build success through effective customer care management and unique value-added features and applications.
Published: Tuesday, March 6, 2018