New York, NY, USA & Abu Dhabi, United Arab Emirates, Oct 24, 2017 -- TransPerfect, a provider of language and technology solutions for global business, announced an engagement with Farah Experiences LLC—a leisure and entertainment attraction operator based in Abu Dhabi, UAE—to support the launch and ongoing maintenance of multiple new language sites.
To streamline their content management process, Farah Experiences deployed TransPerfect's GlobalLink(R) technology, an enterprise-scale application that automates many of the manual tasks associated with the translation and management of global content.
Using customized workflow technology that integrates with Farah’s existing instance of Sitecore, GlobalLink simplifies the launch and ongoing maintenance of the company’s global sites by automatically routing new content to TransPerfect's production teams for translation, review, and final placement in the localized versions of the websites.
Phil Shawe, Co-CEO at TransPerfect, commented, "We are pleased to have the opportunity to support Farah’s efforts in international markets. By integrating GlobalLink technology with their existing infrastructure, the process of managing and releasing multilingual content across their chosen languages is significantly simplified."
Co-CEO Liz Elting added, "Farah Experiences operates an impressive portfolio of properties, all of which have a broad appeal to residents and visitors to Abu Dhabi. By offering their websites in multiple languages, they are taking an important step in reaching out to their customers and engaging with them in their preferred languages, something that will undoubtedly help them drive growth."
Posted by Veronica Silva Cusi, news correspondent
With annual revenues of more than $400 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170 languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
Published: Wednesday, October 25, 2017
Calls are received by the right person or department. The right corresponding information is shown to the agent which makes that appointments are handled quicker and more secure.
|2.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
Contact Centre Services
We’re a specialist Contact Centre business and market leaders helping socially focused organisations deliver quality support to their clients and service users. We do this by providing 24/7 helplines, software solutions and consultancy services.
Since launching in 2006, we’ve operated at the sharp end of customer service, supporting some of society’s most vulnerable people. We’ve pioneered in our space to become a specialist in helplines, whilst using the most advanced communication and database technologies available.
Our social mission has remained a constant throughout, providing many meaningful career prospects and growth opportunities to people within our local communities and fur...
|4.)||Jointly International Inc.|
Front Office Solutions
Front office is your Company’s first line of customer interaction and serves as the mirror of your business. Focus on your core business and let our competent staff handle your various front office needs such as:
* Customer Service via chat, email or phone
* Technical Support via chat, email or phone
* Virtual Assistant/Receptionist
* Answering Service
* Lead Generation
* Appointment Setting
* Debt Recover, Collections
PH: +61 7 5660 6284
Contact Center Outsourcing
By catering valuable, usable and enjoyable customer service, businesses can increase their CSAT Score and Customer Retention Rate. We help organizations to provide quality customer service through varied channels like email, phone and live chat. Ensuring quality after-sales support is our USP and we rely on proven approaches to ensure quality customer service.