News : FCR Hires Chris Autry As New Site Director of Roseburg Center
Roseburg, OR, USA, July 11, 2016 -- FCR, a provider of outsourced live agent call center and business process solutions, announced that it has hired Chris Autry as the new Site Director for it’s Roseburg Contact Center.
"We are very pleased to have Chris join our team," said Sonya Stalberger, VP of Operations for FCR. "Chris has over 25 years of contact center leadership experience and has worked in the outsourcing business for over 18 years. He has a deep understanding of our industry and we’re confident he will bring new ideas to the table to help continue our success in Roseburg."
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
Katheryn Carnahan, COO of FCR, added, "Chris’s leadership focus is on developing people and creating a positive work environment, and that’s exactly what we’re looking for in a Site Director at FCR." She continued, "He also brings strong organizational and process improvement skills with Six Sigma certification that will benefit FCR and our clients."
Prior to joining FCR, Mr. Autry most recently served as the Site Director for First Source Contact Center in Eugene, OR. As a native of the state, Autry is excited to be back in his home state of Oregon after living abroad in seven other states over the last 25 years. He is joined by his wife of 34 years and has two children residing in the Eugene area. In his free time, Autry enjoys sailing as an outdoor activity, cooking, and home improvement projects.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Play Your Agents Their Calls
More Editorial From FCR
FCR is a provider of outsourced live agent call center and business process solutions.
Published: Wednesday, July 13, 2016