News : FCS Unveils FCS Vega Solution
Hong Kong, April 20, 2015 -- FCS Computer Systems (FCS), a global provider of hospitality solutions and services, has announced the release of its latest innovation for the global hospitality market: FCS Vega, a solution that provides hoteliers with an ability to tap into and understand the specific behavior of each individual guest. This new business intelligence system leverages the extensive guest-related data available through the FCS Rainbow Solution, a platform that streamlines daily operations with enhanced guest service management.
FCS Vega integrates this critical data stream with the hotel's third party systems' data to analyze guest behavior in a variety of scenarios; from the guest's searching behaviors to their actual stay and feedback afterwards. This 360-degree view of the stay experience makes Vega the only solution offering insights into exactly how guests interpret and react to a hotel's various services and amenities.
Posted by Veronica Silva Cusi, news correspondent
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FCS Computer Systems is a provider of comprehensive hospitality guest services applications and solution design services.
Published: Tuesday, April 21, 2015