News : Fibre Cut Causes Vodafone Call Centre Outage
Penrose, New Zealand, Feb 16, 2015 -- An unexpected fibre cut in Penrose has impacted Vodafone call centres nationwide.
Vodafone’s mobile, broadband and business customers are currently unable to get through to call centres via its 0800 and 0508 numbers, or by calling 777 and 888.
The fibre cut is also impacting customer self-service tools such as MyVodafone.
Teams are working on a solution at the highest priority and Vodafone sincerely apologises for the inconvenience.
Updates will be provided hourly.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Continuous Improvement
More Editorial From Vodafone
Established in 1994 to operate in the Turkish mobile telecommunications sector, Vodafone Group became a mobile operator under the name Vodafone Telekomünikasyon A.Ş. on May 24, 2006. Now the second largest mobile operator in Turkey, Vodafone has 18,000,000 subscribers. As England's first GSM carrier, Vodafone made the first mobile phone call on Jan. 1 1985. Vodafone Group Plc is the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States through the Company's subsidiary undertakings.
Published: Wednesday, February 18, 2015