News : Fidotrack Gamification Releases Gamified Learning Management System for Call Centers
South Burlington, VT, USA, Oct 27, 2017 -- Fidotrack Gamification, an employee engagement platform for Collections, Sales and Customer Support Organizations announced their latest release; a Gamified Learning Management System.
Brett Brosseau, CEO of Fidotrack says "the opportunity to integrate a Gamified Learning Management System within a Call Center’s technology ecosystem is huge. Historically On-Boarding and On-Going agent training has been almost exclusively a Human Resources function built around rigid, manual and painfully boring processes, Fidotrack has flipped agent training on its lid."
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Published: Monday, October 30, 2017