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News : Fintech Kenya Partners With Interactive Intelligence
Nairobi, Kenya, Oct 15, 2015 -- Fintech Kenya has partnered with Interactive Intelligence to provide the Customer Interaction Center (CIC) Solution, an all-in-one IP communications software suite that will enhance customer experience for mid-size to large organizations.
Speaking during the signing of the partnership, Fintech Group's General Manager Tony Mbugua said that customers expect nothing short of the most efficient and knowledgeable service when they contact any organization, therefore making this partnership very timely.
"With this partnership, we will be able to provide our clients with an integrated solution that will enable them to deliver an exceptional experience to every customer they serve," he said.
Posted by Veronica Silva Cusi, news correspondent
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About Interactive Intelligence:
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs. Backed by a 20-plus year history of industry firsts, 100-plus patent applications, and more than 6,000 global customer deployments, Interactive offers customers fast return on investment, along with robust reliability, scalability and security. It's also the only company recognized by the top global industry analyst firm as a leader in both the cloud and on-premises customer engagement markets. The company is headquartered in Indianapolis, Indiana and has more than 2,000 employees worldwide
About Fintech Kenya:
Banking software integration company
Published: Monday, October 19, 2015