#contactcenterworld, @fonative
Burlington, MA, USA, Dec, 2021 -- Finvi, a provider of enterprise technologies that streamline and accelerate revenue recovery for clients across the accounts receivable management (ARM), healthcare, and government markets, announced its acquisition of Fonative, a compliant communications platform that helps businesses connect with customers.
Fonative's Communications Platform as a Service (CPaaS) has served as the underlying technology of Finvi's Omni Voice platform for over 10 years. The acquisition brings the two technologies together in a manner that accelerates Finvi's ability to provide its customer base with an agile and compliant communications platform.
"As Finvi continues to grow, a core part of our strategy is to identify intelligent ways that we can best accelerate our ability to meet our customers' needs," said Finvi CEO Tim O'Brien. "Our partnership with Fonative goes back more than a decade and includes over 100 customers currently using that technology. Bringing Fonative under the Finvi banner is a natural next step for our organizations to strengthen our commitment to both our employees and customers to deliver world-class technology solutions."
"We are elated to join Finvi," said Fonative CEO Steve Smith. "Ten years ago, our team was thrilled to forge a strategic partnership with Finvi – finding in them a thought leader that shared our passions around data privacy, regulatory compliance and, most of all, customer success. Today we are equally excited to take the next step and join Finvi at a time when these elements continue to become even more critically important to the contact center and the business world in general."
#contactcenterworld, @fonative
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com
About Finvi:
Formerly Ontario Systems, Finvi is a premier provider of enterprise technologies that streamline and accelerate revenue recovery for clients across healthcare, government, accounts receivable management, and financial institutions. With offices in the states of Massachusetts, Indiana, New Mexico, Delaware, and Washington as well as employees across the country, Finvi continues to build upon 40 years of success of working with organizations that insist on working at the forefront of technology.
About Fonative:
Fonative helps businesses connect with customers through voice and text, providing compliant communications as a Communications Platform as a Service (CPaaS). The company's technology enables developers to easily incorporate calling and messaging capabilities into business applications, without the need to maintain servers, infrastructure, network, and telecommunication carriers.
Published: Wednesday, December 15, 2021
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