#contactcenterworld, @maaiiconnect
Hong Kong, Jan. 10, 2020 -- Global telecommunications solutions provider M800 announced the soft launch of its digital convergence platform maaiiConnect. The product integrates telecom and digital communication channels onto a single interface to mobilise voice calls and dynamic chat messaging solutions.
"maaiiConnect is a manifestation of our incredible team synergy," said Peter Chan, Founder of M800 Limited. "Our team of experts have over 35 years of experience and knowledge across the telecommunications, mobile, software, and security industries, and are united by the shared passion for transforming communications."
"Thanks to our global partners and over 600+ global enterprise clients, M800 can pioneer new developments in the global communications space. We will continue to create leading-edge customer engagement capabilities for companies for the years to come," added Chan.
#contactcenterworld, @maaiiconnect
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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com
About maaiiconnect:
maaiiconnect makes customer engagement simple. It is a cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences.
Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.
Published: Monday, January 13, 2020
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