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News : Firstsource Call Centre Firm Creates 380 Jobs in Cardiff
Cardiff, Wales, Oct 21, 2015 -- More than 380 call centre jobs are being created in Cardiff by Indian-owned Firstsource.
The firm will open its second Cardiff office, in the city centre, after it won two new customer service contracts.
One hundred of the 387 new jobs have been filled. Economy Minister Edwina Hart said the expansion showed Wales was an ideal location "for companies wishing to grow their business".
Nearly 1,000 people work at Firstsource in Cardiff Bay, opened in 2012.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Workforce Management Strategy
More Editorial From Firstsource Solutions
About Firstsource Solutions:
Firstsource employs nearly 27,000 worldwide at 46 centers in the U.S., United Kingdom, India, the Philippines and Sri Lanka, serving more than 100 clients in the banking, insurance, health care, media and telecommunications industries, including 21 companies in the Fortune 500.
Published: Thursday, October 22, 2015