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News : Firstsource Solutions Creating a Further 300 Jobs in Cardiff
Cardiff, Wales, February, 2016 -- Global outsourced customer service provider Firstsource Solutions, is creating a further 300 jobs in Cardiff as it unveils its second contact centre in the capital.
The new centre at Oakleigh House comes four years after the opening of Firstsource’s flagship facility in the city which currently employs 1,000 people at Discovery House in Cardiff Bay.
The new roles are a combination of full and part-time. The expansion by Indian-owned Firstsource is being supported by both the Welsh Government and Cardiff council.
At the official opening of Oakleigh House, Carwyn Jones, First Minister for Wales, said: ‘I am delighted that Firstsource has chosen to continue to expand its operations in Cardiff, creating opportunities for new jobs and further cementing its role as an important employer in the local area.
"The fact that it has done so is testimony to the talented workforce that we have on offer in our city, and I wish Firstsource and the new team at Oakleigh House the very best of luck."
Gavin Snell, president, customer management at Firstsource, said: ‘Opening our new facility in Cardiff is an exciting time for Firstsource.
"Our new centre we will be able to build on our services as well as offering exciting new employment opportunities in the local area.
Posted by Veronica Silva Cusi, news correspondent
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About Firstsource Solutions:
Firstsource employs nearly 27,000 worldwide at 46 centers in the U.S., United Kingdom, India, the Philippines and Sri Lanka, serving more than 100 clients in the banking, insurance, health care, media and telecommunications industries, including 21 companies in the Fortune 500.
Published: Tuesday, March 1, 2016