News : FIS Leads Technology Transformation with Bank Leumi USA
Jacksonville, FL, USA, July 18, 2016 -- FIS (NYSE: FIS), a global provider in financial services technology, announced the completion of one of a transformation project with Bank Leumi USA. The bank replaced its legacy technology platform with FIS banking and payments solutions, including core processing, branch, digital and mobile banking, compliance, risk and back-office systems.
"Realizing the benefits of transformational change requires vision, innovation and the expert ability to deliver," said Anthony Jabbour, chief operating officer, Banking & Payments, FIS. "While daunting for some, both FIS and Bank Leumi embraced the size and magnitude of this project. We’re proud of this partnership and view it as an excellent example of how we can deliver innovation and value to institutions of all sizes – regardless of how they approach their growth journey."
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
"Our bank embarked on a journey with FIS 2 1/2 years ago to replace multiple banking applications and upgrade not only the core technology backbone, but also client facing applications, core processes and workflows, all in order to improve our client experience. FIS’ willingness to expand the horizons of what’s possible with a transformational core banking project was instrumental in the overall success of this partnership," said Avner Mendelson, president and CEO, Bank Leumi USA.
Michael Fegan, executive vice president, chief operations and technology officer, Bank Leumi USA, added, "At its core, this transformation project was not just about new technology, but about people and processes. In order to effectively transform our systems, we had to first transform our culture to one that was enabled to adapt to new technology and embrace change. The FIS team understood the specific needs of our bank and worked collaboratively with us to make sure those needs were met."
Posted by Veronica Silva Cusi, news correspondent
Source: FIS Global
Today's Tip of the Day - Share Information
More Editorial From FIS Global
About FIS Global:
BPO and ITO organization.
Published: Wednesday, July 20, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact...
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...