Brookfield, WI, USA & London, UK, Oct 22, 2018 -- Fiserv, Inc. (NASDAQ: FISV), a global provider of financial services technology solutions, announced a newly expanded agreement with The Co-operative Bank to provide more flexibility for customers to choose how they conduct their everyday banking in relation to the European Union’s Second Payment Services Directive (PSD2). The bank will implement FinKit™ for Open Banking from Fiserv to enable continuous innovation, customer engagement, and easier access to services.
"We are delighted to expand our long-standing relationship with Fiserv as we move ahead with our open banking strategy," said Darrell Evans, products and marketing director, The Co-operative Bank. "The technology and innovation of Fiserv and their expertise in best practices from across the globe enables us to move forward with our plans and maximise the opportunities open banking presents for our customers."
The Co-operative Bank views trust and security as key customer requirements, and wanted to ensure that the selected provider could work with the bank to meet and exceed customer expectations in these areas.
The cloud-based managed service delivery model of FinKit for Open Banking appealed to the bank because it will help facilitate the many aspects of open banking compliance, from secure customer authentication to management of trusted third parties (TPPs). FinKit for Open Banking includes access to pre-built APIs and facilitates ongoing compliance through API version control and publishing. This positions the bank to respond efficiently and effectively to the rapid pace of regulatory and industry change.
"Open banking is an area of continual change, and The Co-operative Bank is positioned to move ahead of the curve," said Lee Cameron, managing director, EMEA, Fiserv. "The bank has taken a leading-edge approach with their decision to utilize FinKit for Open Banking and its managed service model. This is well aligned to the bank’s strategy of leveraging open banking to provide more value to customers."
Posted by Veronica Silva Cusi, news correspondent
Fiserv is a provider of technology solutions to the financial world, including banks, credit unions, securities processing organizations, insurance companies.
About Co-operative Banking Group:
Co-operative Banking Group Limited is a UK-based banking and insurance company and a wholly owned subsidiary of Co-operative Group. Established in 2002; head office is located at the former CIS Tower known as Miller Street, Manchester.
Published: Tuesday, October 23, 2018
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.
Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.
PH: +34 952 667 511