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#contactcenterworld, @Five9, @_Conn3ct_
London, UK, Dec 16, 2020 -- Five9, Inc (NASDAQ: FIVN), a provider of the intelligent cloud contact centre, announced that the company is expanding its global presence by partnering with Conn3ct, a customer experience, unified communications, and network services communications provider for international businesses.
Conn3ct is a communications solutions provider that draws experience in assisting multinational organisations around the world solve their communications challenges. This new strategic partnership between Five9 and Conn3ct will help stabilise, enhance and transform global cloud contact centres.
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"The strength of the Five9 Intelligent Cloud Contact Centre empowers us with the tools to enable companies to create more human customer service experiences," said Steven Fricker, Sales & Marketing Director at Conn3ct. "This formal partnership builds upon the years long relationships we have built with many of the Five9 leadership team. We look forward to bringing this market leading CCaaS solution to our customers across the globe."
"As we continue to build our strong footprint in EMEA and across the globe, Five9 is proud to partner with Conn3ct," said Brian Atkinson, GM and VP EMEA at Five9. "To support businesses with scale and capacity as Five9 rapidly expands across the region, it is important to develop our partner ecosystem with like-minded organisations that help meet the diverse needs of our customers in the everchanging market landscape."
#contactcenterworld, @Five9, @_Conn3ct_
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Five9:
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
About Connect Managed Services:
Conn3ct is a vendor-agnostic communications partner that helps multi-site organisations across the world to solve their communications challenges by delivering simple solutions to complex problems. With over 30 years of knowledge and experience, Conn3ct offers a range of unified communications, contact centre and global network service solutions. Conn3ct is backed by Apiary Capital, a UK mid-market private equity firm with extensive experience investing across the business and technology services sectors.
Published: Friday, December 18, 2020
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