News : Five9 Expands Global Channel Program to Support Growth in Enterprise Market
San Ramon, CA, USA, Jan 25, 2016 -- Five9, Inc. (NASDAQ: FIVN), a provider of cloud contact center software for the enterprise market, announces an expansion to its channel partner program, along with the appointment of industry veteran Wendell Black as vice president of channel sales.
Part of this expansion includes new strategic partnerships with several master agents, systems integrators, and resellers.
In addition to continuing the successful referral partner program, the expanded channel program now offers partners the ability to be a reseller or full OEM partner.
"I’m thrilled to join the Five9 team. The expansion of the program will extend the reach of the Five9 Virtual Contact Center (VCC) by making it available to partners and their customers on a national and global level," said Wendell Black, Vice President Channel Sales, Five9.
Wendell Black joins the Five9 team most recently from Vocalcom and has more than 25 years of contact center experience, holding various positions at Aspect, Nortel Networks and Oracle. His responsibilities at Five9 will focus on leading and growing the channel sales program.
Posted by Veronica Silva Cusi, news correspondent
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Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
Published: Tuesday, January 26, 2016