News : Five9 Honored with Competitive Strategy, Innovation, and Leadership Award
San Ramon, CA, USA, July 13, 2016 -- Five9, Inc. (NASDAQ: FIVN), a provider of cloud software for the enterprise contact center market, announced it has received the 2016 Frost & Sullivan Latin American Competitive Strategy, Innovation, and Leadership Award. Frost & Sullivan recognizes Five9’s go-to-market strategy to deliver cloud software in the Latin American enterprise market, both directly and through the channel.
Frost & Sullivan presents this annual award to companies that have successfully executed a strategy resulting in stronger market share and competitive brand positioning. After analyzing the hosted and cloud contact center industry, Frost & Sullivan determined that Five9 has a deep knowledge of the market and understands how to collaborate successfully with customers to help operate their contact center platform in the cloud.
"It is an honor to be recognized for the success of our competitive strategy, growing market share and increased customer satisfaction in Latin America – a market that’s important to us," said Mike Burkland, President and CEO, Five9. "Our customers are our number one priority, and we are proud to provide solutions that better integrate contact center operations into their overall cloud strategy."
Posted by Veronica Silva Cusi, news correspondent
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Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
Published: Friday, July 15, 2016