News : Five9 Integration Adapter for Microsoft Dynamics 365 CRM Now Available via Microsoft AppSource
San Ramon, CA, USA, July, 2017 -- Five9, Inc. (NASDAQ: FIVN), a provider of cloud software for the enterprise contact center market, announced that the Five9 Adapter for Microsoft Dynamics CRM is available through Microsoft’s AppSource marketplace.
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"The seamless integration with Microsoft Dynamics 365 brings the power of Five9 to the desktop. When you combine the powerful telephony platform and blended agent capabilities from Five9 with Microsoft Dynamics 365, our customers have all the tools they need to develop leads, nurture contacts, track progress throughout the pipeline, and increase both sales and retention," said Param Kahlon, GM for Microsoft Dynamics 365.
"The inclusion of the Five9 platform on the AppSource marketplace is the natural next step in our growing partnership with Microsoft," said Walt Rossi, Vice President of Business Development, Five9. "This will allow our customers to identify and install the applications and solutions that they need to develop a robust, flexible technology infrastructure. The seamless integration of Five9 with Microsoft’s offerings is an enterprise level solution that is built for the cloud and is guaranteed to super charge your sales and service programs."
#contactcenterworld, @Five9, @Microsoft
Posted by Veronica Silva Cusi, news correspondent
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Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
Published: Friday, July 28, 2017
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