News : Five9 Joins Cloud Security Alliance to Promote Best Practices
San Ramon, Calif., July 21, 2014 -- Five9, Inc. (Nasdaq:FIVN), a provider of cloud contact center software, announces that it has joined the Cloud Security Alliance (CSA), a not-for-profit organization with a mission to promote the use of best practices for providing security assurance within cloud computing, and to provide education on the uses of cloud computing to help secure all other forms of computing. As a member of CSA, Five9 collaborates with other companies to develop and apply best practices in cloud security.
"The leadership role CSA has in advocating for cloud security aligns with our mission at Five9 to be at the forefront of information security for the cloud contact center. We look forward to sharing knowledge with the other CSA members on industry best practices for effectively safeguarding our customers' data." - Scott Welch, executive vice president, cloud operations, Five9
Since joining CSA, Five9 is an active participant in the monthly CSA SME Council Advisory meetings, where members share insights and information on topics ranging from threat modeling and software defined perimeters, to the NIST ITL forensic science program and CSA research initiatives.
Posted by Veronica Silva Cusi, news correspondent
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Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
Published: Tuesday, July 22, 2014
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