News : Five9 Named a Leader in the Gartner Magic Quadrant for Contact Center as a Service
San Ramon, CA, USA, Oct, 2017 -- Five9, Inc. (NASDAQ: FIVN), a provider of cloud-based software for the enterprise contact center market, has been recognized as a Leader and positioned highest for its ability to execute for the third year in a row in the October 2017 Gartner Magic Quadrant for Contact Center as a Service, North America.
"We are honored that Gartner has positioned Five9 as a Leader, for the third year in a row. We believe that Gartner’s Magic Quadrant is of vital importance to contact center decision makers, helping them understand the market and choose the right provider to deliver on their customer experience vision. In our opinion, our continued recognition as a Leader reinforces the value we bring to our enterprise customers. Enterprises need to know that their cloud contact center software provider is a trusted partner that delivers secure, reliable and innovative solutions, with a compelling vision for the future," said Mike Burkland, President and CEO, Five9.
Posted by Veronica Silva Cusi, news correspondent
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Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
Published: Thursday, October 26, 2017
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