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News : Five9 Receives 2016 BIG Innovation Award
San Ramon, CA. February 4, 2016 -- Five9, Inc. (NASDAQ: FIVN), a provider of cloud contact center software for the enterprise market, announced it has been named a winner of the 2016 BIG Innovation Awards presented by the Business Intelligence Group.
Five9 received this award for its innovation in providing the best possible contact center agent experience through a redesigned agent desktop application in the Freedom Release of the Five9 Virtual Contact Center (VCC).
"The cloud software industry is moving quickly and this solution from Five9 demonstrates key elements of true innovation and we are proud to award them the 2016 BIG Innovation Award," said Russ Fordyce, managing director of the Business Intelligence Group. "Congratulations to the entire team. This is well-deserved recognition of your pursuit of excellence and creativity in addressing the contact center market."
Laura Collins, Editorial Management
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Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
Published: Tuesday, February 9, 2016