#contactcenterworld, @Five9, @aragonresearch1
San Ramon, CA, USA, Dec 4, 2020 -- Five9, Inc. (NASDAQ: FIVN), a provider of the intelligent contact center, has been named a winner of the 2020 Aragon Research Innovation Award for Intelligent Contact Centers for the third year in a row.
"Five9 continues to drive the intelligent contact center market forward," said Jim Lundy, CEO and Founder of Aragon Research. "Rising to meet constantly changing customer expectations can be difficult–let alone during a pandemic. The recent AI product advancements and the company’s latest acquisitions position Five9 in a unique place to not only meet heightened customer expectations but exceed them."
The Aragon Innovation Award recognizes providers leveraging visionary use of technology to not only adapt as markets change, but to actively disrupt and inform how their markets will evolve. Five9 was formally presented with the award, virtually, on December 3rd, 2020 at Aragon Transform, the annual Aragon Research awards ceremony.
"We believe that receiving this three-peat win is a true validation of our commitment to continually innovating contact center solutions to create extraordinary customer service experiences," said Anand Chandrasekaran, EVP of Product Management at Five9. "We are honored to be recognized by Aragon Research once again, as this fuels our fire to continually innovate and extend the Five9 Intelligent Cloud Contact Center for our customers."
#contactcenterworld, @Five9, @aragonresearch1
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Five9:
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
About Aragon Research:
Aragon Research delivers high-impact visual research, consulting, and advisory services to provide enterprises the insight they need to make better technology and strategy decisions. Aragon Research serves business and IT leaders and has a proven team of veteran analysts.
Published: Monday, December 7, 2020
| 9.) |  PCS GD Call recording solution fully integrate to all main pbx solutions. |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall