News : Flamingo Ai Launches Out-of-the-Box Cognitive Virtual Assistant for Auto Insurance
New York, NY, USA, Dec, 2018 -- Flamingo Ai, the Artificial Intelligence and Machine Learning company and provider of Cognitive Virtual Assistant and Knowledge Analysis, Management, and Retrieval technologies, has announced the launch of MAGGIE for Auto Insurance, a Cognitive Virtual Inquiry Assistant that assists customers and employees with inquires related to auto insurance.
MAGGIE for auto insurance is set to play a role in powering both customer and employee interactions between the auto insurer and its customers.
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Dr Catriona Wallace, CEO and Founder of Flamingo Ai, said, "We are excited to launch MAGGIE for Auto Insurance in an industry undergoing rapid disruption. Based on the unique algorithms and data sets Flamingo Ai has developed for auto insurance, MAGGIE should assist organizations to realize a greater than 90% resolution on first inquiry, a 30-point improvement in Net Promoter Score, zero wait times, and a 30% improvement in employee efficiency. The overall aim is to drive a better customer experience and increase operational efficiency to help auto insurers move into the new AI-driven world."
MAGGIE for Auto Insurance joins Flamingo Ai’s product suite, which currently includes ROSIE the Virtual Sales Assistant, RILEY the Virtual Service Assistant, and, in late stage development, MAGGIE the Knowledge Assistant and LIBBY the Self-Organizing Library, a Machine Learning-based Business Analytics application used for automating the structuring of unstructured data.
Posted by Veronica Silva Cusi, news correspondent
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About Flamingo AI:
Flamingo AI (ASX: FGO) is an Australian listed company based in Sydney and New York. In the Machine Learning sector, Flamingo AI is a SaaS company, providing unique machine learning based Cognitive Virtual Assistants, ROSIE and MAGGIE, that large Financial Services companies deploy to improve online sales conversion rates and improve customer service efficiency.
Published: Tuesday, December 18, 2018
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