#contactcenterworld, @flooidCXToronto, ON, Canada, March 5, 2020 - flooidCX, Corp. (OTCQB:FLCX) announces an auto-review feature to assist businesses in generating more authentic reviews. This new feature helps businesses improve the customer experience by making it easier (for customers) to post genuine reviews while managing the entire process seamlessly on Resolution1.
In the world of social influence what customers say about a brand matter. flooidCX offers a convenient way for customers to follow through that last mile of the customer experience process in assisting businesses to generate positive reviews that can be auto posted onto ratings and review sites. "Reviews are a great way for businesses to showcase to potential customers how their current customers feel about them. It builds trust through transparency. Our ‘auto-review generator' makes it easier for customers to post reviews instantly." states flooidCX founder & CEO, Richard Hue, He added, that with this new feature, businesses can now easily send customized review requests to their customers to showcase the brands customer experience on multiple channels including Google Reviews, Facebook and GripeVine. Businesses have the ability to custom create and manage multiple review email templates to gain valuable insights, track customer responses, increase on-site conversion, and boost traffic from online searches and social platforms."
Posted by Veronica Silva Cusi, news correspondent
Source: flooidCX Corp
flooidCX is the customer care solutions company. We are the global experts who help bridge the customer care and feedback gap between companies and consumers by unifying communications and collaborations. We utilize our proprietary intuitive suite of solutions that assist businesses to listen, learn and reach out to consumers at the right time. We improve customer retention and increase new sales via upsells and cross-selling.
Published: Monday, March 9, 2020
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.
PH: 01789 387900
|3.)||Lieber & Associates|
Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.