News : Flowroute Unveils New Customer Onboarding Platform for Communication Service Providers
Seattle, WA, and Orlando, FL, USA, March 28, 2017 -- Flowroute Inc., a provider of communication services and technology for cloud-based communication products, announced its new customer onboarding platform, which provides cloud communication service providers (CSPs) greater transparency and control over their customer onboarding, including the number porting process and data service activation.
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"Communication service providers are struggling to effectively onboard new customers. Our CSP customers understand that the onboarding process is critical to their success and that they only get one chance to get it right. When customers experience delays straight out of the gate, providers put themselves at a massive disadvantage," said Sean Hsieh, founder and chief product officer at Flowroute. "Our new platform streamlines the onboarding process and gives service providers the necessary visibility to set the right expectations, and dramatically improve their customers’ first impressions."
Posted by Veronica Silva Cusi, news correspondent
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Flowroute is a provider of communication services for cloud-based companies. Flowroute gives developers and enterprises carrier-quality services with performance, transparency and control to add voice and messaging capabilities into their apps and services to create unique user experiences. Flowroute is privately held and headquartered in Seattle, WA. Specialties: VoIP, SIP Trunking, Phone Numbers (US & Canada), Telecom API, DTMF, Calling & Messaging, Toll-free Numbers, Messaging API, Voice API, Messaging SDKs, Voice SDKs
Published: Thursday, March 30, 2017
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