News : FLSmidth Selects Fuze to Transform Business Communications for Employees
Cambridge, MA, USA, and Copenhagen, Denmark, Sept 21, 2016 -- Fuze (formerly ThinkingPhones), a provider in global voice, video, messaging, and collaboration, announces a new contract with FLSmidth A/S, an engineering company, to deliver a new business communication solution to 11,000 employees, across a single, cloud platform.
The new Fuze solution replaces Skype for Business and brings together FLSmidth’s disparate communication systems, including 27 separate PBXs, into one global, Unified Communications as a Service (UCaaS) platform, integrating all voice, video, messaging, and collaboration.
Upgrades and maintenance of legacy PBX systems have also been eliminated and the Fuze deployment will facilitate the removal of 90 percent of desk-based phones.
Geir-Tore Botten, Global Infrastructure Manager, FLSmidth, says: "FLSmidth is a huge organisation that has doubled in size over the last 10 years, resulting in a complex and costly communications environment, with end-of-life equipment and disparate systems. With Fuze we have found a solution that will simplify our global infrastructure, bringing all our communications requirements into a single platform, allowing us to eliminate legacy technology, better support our customers and, critically, drive significant cost out of the business."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Train Staff To Be Positive
More Editorial From Fuze
Fuze Digital Solutions is a privately-held and profitable company focused on providing comprehensive, affordable and easy to use software. The Fuze Suite is a completely web-based eService solution that includes a searchable knowledge base, personal finance content, email and contact management, e-alerts and targeted marketing functionality.
Published: Friday, September 23, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact...
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver ...
Aspect Software is solely focused on providing products and services for customer care, sales, telemarketing and collections for in-house and outsourcer contact centers. Each day, companies around the...