News : flydubai Opens its First Call Centre in Saudi Arabia
Riyadh, Saudi Arabia, Aug 23, 2016 -- flydubai has opened its first Call Centre in Saudi Arabia, aimed at providing passengers in the Kingdom with direct access to their customer care needs.
Based in Riyadh, the Call Centre will assist locals and residents with a variety of services such as creating and amending reservations, payments and customer service enquires in both Arabic and English.
"Saudi Arabia is a very important market for flydubai, and with our new Call Centre, we look forward to providing our customers with a local channel to cater to their needs", said Hamad Obaidalla, Chief Commercial Officer at flydubai. "We would like to thank the Saudi authorities for their hard work and efforts in supporting the tourism industry in the market and stimulating the flow of traffic from the region" he added.
Posted by Veronica Silva Cusi, news correspondent
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flydubai is Dubai’s first low-cost airline, operating routes to 51 destinations across the Middle East, Subcontinent, Africa, Russia and Eastern Europe.
Published: Wednesday, August 24, 2016