News : Fonality's Business Phone System Grows in the Legal Services Industry
Dallas, August 19, 2014 -- Fonality, a provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, announces that it is gaining traction in the legal services sector with an increase in legal industry customers over the past two years.
"Law firms must immediately build trust with clients. How they communicate is an important aspect of their ability to deliver an exceptional client experience and build a reputation for service," said David Scult, Fonality's chief executive officer. "Fonality's mobility, call reporting, recording and collaboration capabilities are a perfect fit for the needs of most law offices."
"The phones are an integral part of our business," said Adam Mlynarczyk of Koontz Mlynarczyk, LLC. "The Fonality solution has absolutely been right for us. We've seen unexpected benefits, and received excellent support. Other attorneys are blown away when I tell them how affordable and easy to manage it has been."
"Fonality is far more than just a phone system for my firm. Its collaboration and mobility features help us stay connected even when we are out in the office," said attorney Denise Brown of Legal Direction. "Moving seamlessly from my desk phone to my mobile device, without having to give out my personal phone number, is indispensable. Our team is more productive and responsive, meaning we can provide an outstanding experience for our clients – and that's our main focus."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - All Customer Touchpoints Need To Provide Service
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Fonality is North America’s fastest growing business communications company and a leading provider of cloud-based, VoIP phone and Unified Communications solutions for small and mid-sized businesses. With a unique software model approach, Fonality provides all the features of legacy providers without the cost or complexity. Founded in 2004, Fonality has delivered more than two billion phone calls across the cloud while enabling more than one million users of open-standards based communications software.
Published: Wednesday, August 20, 2014