News : Fonetic and Tango Networks Collaborate
Madrid, Spain July 17 2014 -- Fonetic, a provider in voice recognition and linguistics analytics for the financial services sector, announces a partnership with Tango Networks, a provider of Business Mobility Services.
The partnership sees Fonetic’s speech analytics solution for fast and accurate trade analysis, full trade reconstruction, pro-active anti-fraud alerts and risk management, brought together with Tango Networks’s Mobile Recording Application, which enables secure transactions, sharing of critical information, and customer relations calls to be securely and reliably recorded over a mobile phone.
"Any compliance program is only as strong as its weakest link; and for too long mobile devices have been a compliance black hole on the trading floor. By combining mobility with a proven linguistics voice platform, global banks can capture, analyse and ultimately improve behaviors and cultures on their trading floors," said Simon Richards, CEO Fonetic USA.
Both Fonetic and Tango Networks offer on-premise solutions and compatibility with all call-recording systems, creating more time for compliance departments to focus on managing the policy rather than the individual.
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Fonetic integrates unstructured voice data into business processes for actionable knowledge. Bringing together speech analytics, sentiment analysis and unstructured data, transforming customer interactions into tangible business value.
About Tango Networks:
Tango Networks transforms any mobile device into an enterprise office phone.
Published: Monday, July 21, 2014