News : Fonolo Appoints New VP of Sales and Expands Business Development Team
Toronto, ON, Canada, Sept 13, 2016 -- Fonolo, a provider in cloud-based call-back solutions for the contact center, announced the appointment of industry veteran Jack Santeramo as its new Vice President of Sales, and the promotion of Chris McLean to Vice President of Strategic Accounts. In addition, the company welcomes four more talented sales and business development hires.
"We are thrilled to welcome Jack to the Fonolo team," said Shai Berger, CEO, Fonolo. "Jack brings the necessary sales expertise in technology and SaaS to help us sustain and accelerate the growth in revenue and customer acquisition."
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"I am very excited to join Fonolo as a leader and mentor. Right now the industry is at an inflection point, as more and more companies are looking to cloud-based solutions to augment both legacy and next generation technologies," said Jack Santeramo, VP of Sales, Fonolo. "Fonolo has not only built an exceptional reputation for its quality call-back solutions, but is supported by a highly successful and experienced management team and world-class advisory board. I look forward to helping them achieve new levels of competitive advantage by collaborating and selling more effectively."
Santeramo is a technology industry veteran with more than two decades of sales management experience. Prior to joining Fonolo, he served as the Vice President of National Sales for Teliphone Navigata-Westel, one of the largest independent telecommunications carriers, where he helped global account teams achieve significant growth in revenue while managing over 200 high-profile customer relationships. Previously, Santeramo was the Senior Director of Business Development & Strategy at Comwave Networks and Senior Global Account Director for Rogers Business Communications Inc.
Posted by Veronica Silva Cusi, news correspondent
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Fonolo helps organizations improve the call center experience for their customers while reducing costs. A growing list of organizations, including the Royal Bank of Canada (RBC), have discovered the value of using Fonolo to connect their call center with their web site. The privately held, Toronto-based company, has received numerous awards, including "50 Best Websites" from Time.com, "Best New Product" from Emerging Communications Conference, "Judges' Choice" from GigaOm's Mobilize Conference, "Top Telecom Idea" from Springwise and "Top 25 Canadian IT Up and Comers" from the Branham Group.
Published: Monday, September 19, 2016