#contactcenterworld, @ttec_com, @forbes
Englewood, CO, USA, Nov, 2021 -- TTEC Holdings (NASDAQ: TTEC), a global customer experience (CX) technology and services providers for end-to-end digital CX solutions, has been ranked by Forbes as one of the World's Top Female Friendly Companies 2021. This award is presented by Forbes and Statista Inc., a statistics portal and industry ranking provider.
TTEC is ranked #21 overall and is recognized as the top company in the Business Services & Supplies category, which includes the CX market segment.
"TTEC is honored to be recognized as one of the World's Top Female-Friendly Companies," said Ken Tuchman, chairman and CEO. "We have worked to create an innovative, responsive culture that supports our female colleagues through values-based leadership, mentorship and programming that enables personal and professional growth."
TTEC's global Women in Leadership forum elevates women through mentorship, educational programs, networking events, advocacy and has been critical in the attraction, retention and advancement of women. Women comprise a growing percentage of TTEC's total employee base, most notably, in leadership roles up through the company's Executive Committee and Board of Directors. Even through the pandemic, which disproportionately impacted women, 65% of TTEC new hires have been women.
"This recognition is a testament to our culture and ability to deliver an extraordinary employee experience. Our commitment to flexible work environments, best-in-class training and virtual community building with colleagues around the world delivers an exceptional workplace experience for women," said Regina Paolillo, global chief operating officer.
Approximately 85,000 women around the world responded to global surveys in which they were invited to evaluate their company on sexism, supportive policies for women in the workplace, balanced recruitment and related topics. Leadership, structure and public engagement were also taken into consideration during the multivariate analysis by Statista.
#contactcenterworld, @ttec_com, @forbes
Posted by Veronica Silva Cusi, news correspondent
TTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
Published: Monday, November 15, 2021
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