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News : Forbes Names TTEC One of the World's Top Female Friendly Companies

#contactcenterworld, @ttec_com, @forbes

Englewood, CO, USA, Nov, 2021 -- TTEC Holdings (NASDAQ: TTEC), a global customer experience (CX) technology and services providers for end-to-end digital CX solutions, has been ranked by Forbes as one of the World's Top Female Friendly Companies 2021. This award is presented by Forbes and Statista Inc., a statistics portal and industry ranking provider.

TTEC is ranked #21 overall and is recognized as the top company in the Business Services & Supplies category, which includes the CX market segment.

"TTEC is honored to be recognized as one of the World's Top Female-Friendly Companies," said Ken Tuchman, chairman and CEO. "We have worked to create an innovative, responsive culture that supports our female colleagues through values-based leadership, mentorship and programming that enables personal and professional growth."


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TTEC's global Women in Leadership forum elevates women through mentorship, educational programs, networking events, advocacy and has been critical in the attraction, retention and advancement of women. Women comprise a growing percentage of TTEC's total employee base, most notably, in leadership roles up through the company's Executive Committee and Board of Directors. Even through the pandemic, which disproportionately impacted women, 65% of TTEC new hires have been women.

"This recognition is a testament to our culture and ability to deliver an extraordinary employee experience. Our commitment to flexible work environments, best-in-class training and virtual community building with colleagues around the world delivers an exceptional workplace experience for women," said Regina Paolillo, global chief operating officer.

Approximately 85,000 women around the world responded to global surveys in which they were invited to evaluate their company on sexism, supportive policies for women in the workplace, balanced recruitment and related topics. Leadership, structure and public engagement were also taken into consideration during the multivariate analysis by Statista.

#contactcenterworld, @ttec_com, @forbes

Posted by Veronica Silva Cusi, news correspondent
Source: TTEC


About TTEC:
Company LogoTTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
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Today's Tip of the Day - Manual Workforce Management

Read today's tip or listen to it on podcast.

Published: Monday, November 15, 2021

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2021 Buyers Guide Messaging Systems

 
1.) 
Amtelco

miSecureMessages
miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.

2.) 
eGain Corporation

Messaging Hub
eGain has rearchitected its platform to handle the messaging channels in a new way. eGain Customer Engagement Hub™, the platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo, also powers the eGain Messaging Hub.

3.) 
Startel Corp.

Contact Center Software
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.

4.) 
Synthetix

Engage with your customers in Real-Time.

Connect personally with your customers, generating new revenues and boosting CSAT scores. Synthetix Chat is the fastest way to engage your users, with a Live Key-Press Feed, ID and Verification, simultaneous chats and AI-Powered predictive suggestions, Synthetix Chat reduces averages handling times by up to 50%.
 

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