Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Forcing Service Providers to Compete by Services Not Ads
Aug 28, 2014 -- South African Start-up, Click n Compare is a new service based comparison site that is empowering consumer choice through a user-friendly platform to compare services across Mobile, Broadband, Insurance, Financial Services, and Travel.
Aimed at helping prospective service consumers make informed choices between competitors, the company is successfully forcing service providers across categories to compete fairly as they can no longer hide behind smoke and mirrors to validate their package and policy prices.
In a statement sent to Ventures Africa, Click n Compare said it is empowering consumer choice through independence and transparency, "it is the answer to helping consumers make informed decisions while saving time and money" CEO Ryan Marx adds.
The start-up lays bare the service providers’ packages and policies so consumers can independently compare their options. the company said it emphasises the needs of the consumer by providing and comparing affordable time-saving quotes and services.
"I couldn’t be happier with the website’s huge traction across LSMs followed by our solid stream of 400 to 500 daily insurance leads" Click n Compare’s CEO Ryan Marx enthused. "I firmly believe that by providing consumers with honest and transparent comparisons of services everyone uses, we are able to revolutionise the way consumers apply for these types of products.
"We bring the power of choice back to the consumer while helping them save time and money. Our service also twists the arm of South African providers to be more competitive and therefore give consumers better value.
Although majorly an online platform, Click n Compare also has a well-trained and experienced call centre which it says personalises and adds to the consumer experience the company carefully creates. it further helps to make sure there is makes sure consumers have more ways to get information when making a decision.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Workforce Management Strategy
Published: Thursday, August 28, 2014