News : Forty 7 Ronin Announces JumpStart Program as Part of Genesys AppFoundry Marketplace
Colorado Springs, CO, USA, Aug 8, 2017 -- Forty 7 Ronin has launched its new JumpStart Program on the Genesys AppFoundry – a newly available online marketplace focused on customer experience solutions. The AppFoundry allows Genesys customers to discover, research and connect with a broad range of customer experience applications, integrations and services that address their unique customer needs.
"Genesys is founded on a history of collaboration and openness and with the AppFoundry we are launching a global call to action for partners to create world-class applications and solutions to help our customers take their customer experience to the next level," said Merijn te Booij, Chief Marketing Officer of Genesys. "Companies like Forty 7 Ronin are harnessing the power of the AppFoundry and the Genesys Customer Experience Platform in creative ways to help our customers differentiate through a single marketplace that addresses their unique needs."
According to Mark Stallings, managing partner of Forty 7 Ronin, "We are excited to be part of the AppFoundry ecosystem. Our team has a long history of working with the excellent Genesys technology and we look forward to helping other Genesys partners fully utilize the strength of the platform."
The Forty 7 Ronin JumpStart Program is currently available on the AppFoundry online marketplace. To learn more about the specific features and benefits of JumpStart, visit the JumpStart application listing.
#contactcenterworld, @forty7ronin, @Genesys
Posted by Veronica Silva Cusi, news correspondent
Source: Forty 7 Ronin
Today's Tip of the Day - Quantity, Quality, Cost
More Editorial From Forty 7 Ronin
About Forty 7 Ronin:
Forty 7 Ronin was founded in Colorado in 2011 by senior members of the IVR and speech recognition industry who developed better methods to boost IVR performance. In addition to IVR tuning, the company offers VUI design, IVR development, reporting and analytics, IVR migration, and hosted IVR solutions. It also provides IVR training courses and certifications delivered in a variety of formats, including classroom, onsite and online – using real world examples and scenarios.
Customer Experience is the heart of every business! Genesys, a provider of omni-channel customer engagement and contact center solutions can ensure you provide the best experience possible. With more than 3,000 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office, helping companies deliver fast and optimal levels of customer service with a highly personalized cross-channel customer experience. Genesys also prioritizes the flow of work to back office personnel resulting from any customer interaction, internal workflow or business application, optimizing the performance and satisfaction of customer-facing employees across the enterprise.
Published: Thursday, August 10, 2017