News : Four Named to Alorica Management
North Sioux City, Feb 24, 2014 -- Alorica in North Sioux City has added several positions to its management team.
Francisco Morales recently joined Alorica as a team manager for one of the site’s newest clients. He previously was employed as a data services manager and technical engineer for a wireless company.
Linda Smith recently joined Alorica as a recruiter. She previously was employed as a manager at Dollar General and also was with Gateway in the service and support field. She has several years of customer service and management experience.
AnhDao Phaly has accepted the position of team manager. Phaly began her career at Alorica in April 2011 as a customer service representative and later served as a leadership intern. She has several years of call center experience.
Gene Wessel has accepted the position of team manager. Wessel joined Alorica in February 2010 as a customer service agent. He previously was employed in retail management and at an area call center.
Posted by Veronica Silva Cusi, news correspondent
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At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe.
Published: Thursday, February 27, 2014