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News : Free iOS Users Can Videocall Support Staff
Paris, France, September, 2015 -- French broadband and mobile operator Free has launched the 'Face to Free' service for iPhone and iPad users.
The service introduced for Android devices in February allows subscribers to interact with contact centre staff, dubbed 'Free Helpers', by vidcam.
Existing channels for 'Freenauts' to interact with the company include e-mail, post, phone, instant messaging, virtual sales agent, forums and social networks.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Set Customer Expectations
Free Mobile is a French mobile broadband company, part of the Iliad group, that provides wireless services to 9 million subscribers as of August 2014.
Published: Tuesday, September 8, 2015