News : Freedom Insurance Cuts Back Sales Calls
Sydney, NSW, Australia, Sept, 2018 -- Life insurer Freedom Insurance Group has confirmed it will stop cold-call sales for a range of insurance products and discontinue its use of a call centre.
In a statement issued to the ASX issued, Freedom said its board had agreed to cease outbound sales of its term life and trauma insurance, along with a previously announced suspension of marketing its loan protection cover, later in September.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
"The impact of these changes on sales and earnings in the current financial year is uncertain," it said.
At his appearance before the banking Royal Commission, Freedom's chief operating officer Craig Orton advised the company had ceased outbound sales of accidental death and accidental injury insurance in August.
The embattled insurer says it will also be terminating its contract with external call centre Peakbound Holdings.
Freedom says it has appointed auditing firm Deloitte to assist with a review into its business strategy, structure and sales practises.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Break Monotony – Rotate Your Staff
Published: Monday, September 17, 2018
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
|Marketing Call Center|
Marketing Call Center is certified in ISO 9001: 2008 and operates offshore in the field of telemarketing and customer relationship management.
|EkoCCS Contact Center Services|
Founded in 2010, Eko Contact Center aims to be a fresh, dynamic and accurate business partner for its customers thanks to its contemporary operation, technical infrastructure, sector-specific software...
|AIS Call Center|
AIS Call Center, Thailand