News : Frontier Communications Names Terray McGee Area General Manager
Los Angeles, CA, USA, Aug 18, 2016 -- Frontier Communications Corporation (NASDAQ:FTR) has named Terray McGee, an experienced telecommunications operations and customer service leader, as area general manager for its Central Coast operating area, which includes cities and communities across major sections of Santa Barbara, Ventura and Los Angeles Counties.
McGee will be responsible for operations, market growth and community engagement for a major Frontier territory that serves households and businesses from north of Santa Maria through Santa Barbara, coastal Ventura County, to the beach cities of northwestern Los Angeles County and the foothills of the San Fernando Valley. She will be based in Camarillo, Calif. and report to Michelle Wolloff, senior vice president and general manager for Frontier’s Southern California Westside territory.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"Terray brings a wealth of customer service expertise and operations-focused understanding together with a deep knowledge of the competitive nature of our business. She is among the many experienced, long-time former Verizon leaders continuing to serve our California customers," said Wolloff. "Her strong experience in volunteer leadership will be invaluable in enhancing our community engagement."
Prior to joining Frontier, McGee served as area manager of customer operations for Verizon Communications, leading teams in establishing infrastructure installations, service and maintenance. Additionally, she was responsible for leading planning, budgets and community volunteer engagement.
Previously, as manager of network operations for the premier FiOS network, McGee led a team of more than 90 in delivering broadband video and voice services to business and residential customers. As FSC resource manager, McGee developed data analysis processes, led sales project management and oversaw labor partnerships as she led a team responsible for overseeing call center management. McGee holds an MBA and a Bachelor of Science in Organizational Management from the University of Laverne. She resides in Oxnard, Calif.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Measure Progress Not Activity
More Editorial From Frontier Communications
About Frontier Communications:
Frontier Communications Corporation (NASDAQ: FTR) offers voice, broadband, satellite video, wireless Internet data access, data security solutions, bundled offerings and specialized bundles for residential customers, small businesses and home offices and advanced business communications for medium and large businesses in 27 states. Frontier’s approximately 15,400 employees are based entirely in the United States.
Published: Tuesday, August 23, 2016