News : Frost & Sullivan Honors Verint with 2015 Product Leadership Award
#contactcenterworld, @Verint, @Frost_Sullivan
Sao Paulo & Melville, NY, USA, Dec 7, 2015 -- Verint Systems Inc. (NASDAQ: VRNT) announced that it received the top product leadership award in the contact center systems market from Frost & Sullivan, a global analyst and consultancy firm. This Latin America industry distinction for Verint’s Customer Engagement Optimization™ portfolio—which is comprised of customer analytics, engagement management and workforce optimization solutions—was presented last week during the firm’s banquet ceremony in Miami, Florida.
"Verint helps global organizations move beyond siloed solutions by offering a full-strength platform with its Customer Engagement Optimization solution," says Maiara Paula Munhoz, senior industry analyst, LATAM, enterprise communications, Frost & Sullivan. "We congratulate the company and believe it has taken several steps forward to continue its strong growth trajectory in Latin America with this award recognition."
"#contactcenterworld, @Verint, @Frost_Sullivan
Posted by Veronica Silva Cusi, news correspondent
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Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - mission-critical insights for achieving strategic goals. Verint solutions are used in global and diverse markets, including: governments, law enforcement, and transportation; global corporations and financial institutions; retail and gaming establishments; and telecommunications and utility providers.
About Frost & Sullivan:
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?
Published: Tuesday, December 8, 2015