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#contactcenterworld, @intelepeer, @Frost_Sullivan
Santa Clara, CA, USA, Dec, 2017 -- Based on its recent analysis of the session initiation protocol (SIP) trunking services market, Frost & Sullivan recognizes IntelePeer with the 2017 North America Frost & Sullivan Award for Enabling Technology Leadership. IntelePeer offers SIP and cloud-based communications services to enterprises, technology partners, and platform providers across its carrier-grade network.
"IntelePeer's innovation lies in its ability to help technology and provider partners, as well as enterprise customers, deploy voice and call center services quickly and with minimal human intervention," said Frost & Sullivan Industry Analyst Michael Brandenburg. "Through its technology innovations, IntelePeer brings almost unmatched levels of speed and agility to the SIP trunking market."
"Innovative leaders in the market are working to enable SIP-based services to deliver more than a simple replacement for legacy services, and are disrupting the common models set in place by traditional service providers," noted Brandenburg. "IntelePeer is a leader in SIP trunking technology enablement because of its ability to push its services to new limits and offer the benefits of a truly cloud-based voice service in exactly the way its customers and strategic partners want to consume them."
Each year, Frost & Sullivan presents this award to a company that has developed a pioneering technology that not only enhances current products but also enables the development of newer products and applications. The award recognizes the high market acceptance potential of the recipient's technology.
Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.
#contactcenterworld, @intelepeer, @Frost_Sullivan
Posted by Veronica Silva Cusi, news correspondent
Source: http://www.newswire.ca
About IntelePeer, Inc.:
IntelePeer delivers a complete business communications solution including: complete Cloud Contact Center, full-service cloud calling directly integrated with Cisco Spark unified communications, Enterprise Voice Services and SIP Trunking, and Unified Communications (UC) Enablement for Carriers and Hosters.
About Frost & Sullivan:
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?
Published: Friday, December 15, 2017
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