News : Fusion and Technology for Business Corp. Sign Agreement
New York, NY, Sept 9, 2014 -- Fusion, a cloud communications, cloud connectivity and cloud computing services provider, announces that it has entered into an exclusive agreement with TFB (Technology for Business Corporation) to integrate TFB's proprietary contact center and IVR solutions software into Fusion's cloud services platform.
The migration to the cloud will allow customers to experience the full benefits of Fusion's advanced cloud platform. The Agreement allows for the future purchase of the software and associated Intellectual Property.
Fusion has the exclusive right to market the cloud-based contact center solution and its full suite of cloud communications, cloud connectivity and cloud computing solutions to TFB's existing customer base. Most of the TFB customers are currently using the software on-premise through a premise based PBX, making them prime candidates for Fusion's integrated cloud solutions. The cloud-based contact center application will be added to Fusion's product portfolio and sold under the Fusion brand, both directly and through Fusion's nationwide distribution network for a monthly recurring fee. Adding the TFB contact center solution to Fusion's cloud solution portfolio is expected to further differentiate the company's product offering and increase ARPU.
Charles Cuggino, TFB CEO, said, "We're excited about our exclusive partnership with Fusion to take our solutions to the cloud. We believe that the flexibility and scalability inherent in cloud solutions add tremendous customer value, combining a compelling OpEx financing model with the integration of future-proof communications, customer service and database applications that have been developed for enterprises with sophisticated requirements. The cloud allows us to place our advanced applications securely within the reach of all enterprises, regardless of their size or industry."
Posted by Veronica Silva Cusi, news correspondent
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WNS Global Services is a large global Business Process Outsourcing company headquartered in Mumbai, India. WNS formerly stood for World Network Services.
Fusion is a provider of integrated cloud solutions to small, medium and large businesses. Fusion's cloud service platform enables the integration of solutions in the cloud, including cloud communications, cloud connectivity, cloud computing and other cloud services such as storage and security. Fusion's innovative, yet proven cloud solutions lower our customers' cost of ownership, and deliver new levels of security, flexibility, scalability and speed of deployment.
Published: Wednesday, September 10, 2014